Hipac Servicing Capabilities

Hipac offers a variety of service options to ensure that your healthcare equipment maintains it optimum performance. To allow for your equipment to function when you need it to and to guarantee the safety of both staff and patients. Regular servicing and maintenance will ensure that your equipment will stand the test of time. 

Preventative Maintenance

Hipac Service Technicians perform biannual safety checks on all critical equipment carried out according to the original manufacturers specifications performed at regular intervals scheduled at a mutually convenient time. A "fit for service" report detailing any essentials repairs that may be required is furnished at the completion of each visit.

Breakdown Repairs

In the unfortunate circumstance of an item of equipment not performing to its usual standard, the Hipac customer service and technicians will work together to rectify the issue. We will attempt to troubleshoot with you over the phone or arrange for a service technician to go on-site as soon as possible to ensure limited downtime for your facility.

Replacement Mattresses & Pads

Specialising in pressure care management, we manufacture all mattresses and pads in-house. Offering replacements including custom pads and wedges, that are medical -grade, hygienic and easy to clean.

Spare Parts

Hipac has an extensive range of spare parts to assure the longevity of your essential, everyday equipment. Click here to view.

Loan Units and Rentals

At Hipac, we want each Operating Theatre to have easy access to the best and latest innovations from a selection of world-class vendors. This is why we offer a variety of different rental and trial units for some of our most sort after Capital Equipment. This ensures that each facility is faced with minimal down-time if there is a breakdown.

On-Site and Warehouse Service

Hipac offers both on-site and warehouse servicing. Depending on the requirements of each facility, we can cater to all needs and budgets. On-site servicing is very time effective as it saves moving equipment. Off-site servicing is ideal for non-essential equipment servicing and repairs.